Turn Insight into Profit with ServizioTM

Helping Brands Simplify CX Insights
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In the fast-paced ‘Age of the Consumer’, the most difficult challenge facing Brand Strategists and Customer Experience (CX) Teams is too much information.
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Insight Outcome
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At Servizio, we structure, manage and evaluate consumer insights for brand and retail clients to identify and exploit real-time revenue and profitability opportunities.
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All Servizio services are structured around a 5 Step Engagement Process that supports real-time, department-level and data-based decisions for profitable outcome.
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1. Focused Insights
2. Rapid Implementation
3. Real-time Evaluation
4. Aggressive Assessment
5. Strategic Capitalization
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Separate Signal (relevant) from Noise (irrelevant) to develop Problem Statement.
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One project's noise is another's signal. Be concise about the issue(s).
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Develop rapid, low cost solutioning
and implementation for fast, flexible testing.
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A small scale test is better than no test. Reiterate
as needed.
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Establish Key Success Indicators that can be monitored for
up-to-the-minute evaluation.
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KSIs support problem statement. Know what you are solving for.
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Connect implementation assessment
to profitability for quantitative review.
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Not all implementations
will be profitable. Prepare to let some go.
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Report successful outcomes to
to Strategic
Decision Makers
to optimize wins.
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Small scale successes are only proof of concept. Leverage the wins.
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