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Customer
Experience 

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A view of your brand

through the eyes of the customer.

 

Servizio Customer Experience assessment tools provide enterprise clients with unique insight into brand touch points and a view of their brand through the eyes of the consumer.  

Monthly UX Audit

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Best for: Wholesale Brands

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$VariesCAD

Market Analysis

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Best for: Growth focused Brands

$VariesCAD

Brand Experience 

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Best for: Multi-Channel Brands

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$VariesCAD

We ensure that product pages

are published properly, and in a timely fashion, to help brands drive ecommerce sell-through, reduce end of season margin contributions, and aged inventory levels. 

 

Included: UX Glitch Identification, Product & Description Discrepancies, Error, Omission and Opportunity Analysis.

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Best for: Wholesale and Vertical Brands

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With a Customer Focused mindset, we analyze forecasted consumer trends against current market offerings to identify areas of opportunity and growth for: brands, retailers, manufacturers, and wholesale organizations.

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   Included:  A holistic analysis of  Competitive Landscape and User Interaction points. 

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Best for: Growth focused Brands/Divisions

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We test and experience brand and retail channels as customers to uncover successes and opportunities related to  Customer Journey and overall Brand Experience to help drive brand consistency.

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Included: Mobile Shop-Along, Path to Purchase & Consistency of Brand Experience Assessment, Purchase -Try - Return,.

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Best for: Retailer Sites and Multi-Channel Brands

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